FREQUENTLY ASKED QUESTIONS

A full description of our Rental Requirements is listed in the Tenants Tab. Once you click on the Tenants Tab, click on the Rental Criteria Tab.

Many times an applicant has credit or income issues that can cause an application denial. A co-signer can be an easy fix. If we consider a co-signer for your specific circumstance, the co-signer will have to complete an application, pay the Application Fee, and qualify based on our Rental Criteria and Guidelines. In addition, to qualify as a co-signer, income must support your current obligations in addition to the rental payment. Strong credit history is also a requirement. Co-signers are only allowed at the Management Company or property owner(s) discretion.

The Application Fee is $50.00 per applicant 19 years of age and older. This fee is due at the time of application submission. All Application Fees are non-refundable. If your employer charges additional fees for our company to verify your employment, you will be responsible for any and all additional expenses.

Yes. Both payments can be made online.

This fee reserves your unit until your listed move in date. Upon signing your lease, we collect your first month’s rental payment as well as your Security Deposit (both are equivalent) in full. If you sign your lease any day other that the 1st of the month, your second month will the month that is pro-rated. Upon signing your lease, $150.00 of the $300.00 Reservation Fee will go back towards your first months rental payment, Security Deposit, or Pet Fee (if applicable). You would advise us as to how you would like your $150.00 Reservation Fee credit to be applied. The other $150.00 will go towards the remaining processing of your application (this is a non refundable Administration Fee). Your Reservation Fee is due 48hrs after your application is approved. Failure to submit your Reservation Fee to our office within the specified timeframe will result in cancellation of your application.

The application process can take anywhere from 48-72 (business) hours. This timeframe strongly depends on the applicants, their employers, prior Landlords, and references responding to us within a timely manor. A slow response from any party can greatly delay this process.

Each property that is managed by Divine Approach Real Estate and Property Management Firm, in most cases, are owned by different Owners. Each Owner may or may not accept Section 8. If you are currently on Section 8, we recommend that you email or call our office regarding the specific property you’re interested in, and we’ll let you know if that particular property accepts Section 8 or not. If Section 8 is not accepted on your property of interest, we’ll gladly provide you with a list of any available properties that accepts Section 8 Vouchers.

If you are leasing a single family dwelling, in most cases, you will be responsible for maintaining the lawn. Repairs (unless damage is caused by the actions of the tenants or their guests) are paid for by the Owner. If you are leasing an apartment, townhouse, condo, or loft the lawn maintenance, in most cases, will be the responsibility of the Owner, however, this may not always be the case. If you are leasing a commercial unit, in most cases, the Owner will be responsible for the lawn maintenance however, this may not always be the case. Please note, tenant responsibilities will vary from unit-to-unit. Your signed  lease agreement will specify your responsibilities. Prior to signing your lease, please contact our office for information regarding the specific  property you’re interested in.

We market our properties until we have signed a lease agreement. Until then, all properties will remain listed on our website. You check the status of our listed  properties by clicking on the Tenants>Current Listings tab. There’s always a possibility that we have a pending or approved application however, because the lease has not yet been signed, we will keep the property listed. Please contact our office for the most up to date information. If you find a property that you’re interested in and it’s no longer available, we’ll gladly inform you about other available properties as well as properties that may be “coming soon” to the market.

If the Owner agrees to allow you to paint, written permission will have to be given to you before you can begin. The paint color will also have to be approved. There may also be additional restrictions. Please contact our office to submit your paint request. For new tenant move-ins, the Owner is not required to paint the unit before you move in.

Each property is different. Please view the individual property listing on our website, for this information.

No. Not all of our properties will come with appliances. Please call the office to inquire.

All of our properties are setup on our Self Showing System. This means, you can view the property at your leisure. Please click on the Tenants>Current Listings tab, and proceed with the steps to schedule an appointment.

Our standard lease is 12 months long however, each Owner has the right to demand a shorter or longer leasing period. This means, leasing time frames can vary from unit-to-unit.

You’ll need to apply to ensure that you meet our Rental Criteria and Guidelines (click on the Tenants>Rental Criteria tab to view our guidelines). Everyone should complete a third-party Pet/Animal Screening and Review Application. This quick and easy process ensures we have your pet and animal-related policy acknowledgments, pet/animal history and records, and legal attestation of truthfulness and accuracy on file. This process also provides a HIPAA compliant and secure way of submitting a reasonable accommodation request for an Assistance Animal (Service Animals, Emotional Support Animals, Companion Animals, etc.). Applications will be reviewed by a third-party legal review team to ensure that the accommodation request meets HUD’s Fair Housing Act guidelines. There is no cost ($0.00) to you to submit an accommodation request. Please make sure you are aware of State Laws regarding submitting a fraudulent accommodation request. This application can be submitted by clicking on the Tenants>Pet & Animal Policies tab.

No. We do not negotiate the deposit, and payments cannot be split.

Prior to submitting an application or getting a pet it’s imperative that you contact our office to make sure the owner accepts pets. If so, there is a $250.00 non-refundable Pet Fee (per pet). You’ll also have to sign a Pet Addendum in addition to your lease. There are restrictions from city-to-city that prohibit certain animals. Restricted pets will not be accepted. We require EVERYONE to complete a third-party pet screening and review process. This quick and easy process ensures we have your pet and animal-related policy acknowledgments, pet/animal history and records, and legal attestation of truthfulness and accuracy on file. There is no additional charge if you do not own a pet/animal or, if you are registering an Assistance Animal. The cost for anyone who owns a pet/animal is $20.00 for the first pet/animal and $15.00 for each additional pet/animal profile. This costs is in addition to the $50 Application Fee. This separate application can be filled out by clicking on the Tenants> Pet & Animal Policies tab.

Any persons you wish to add to the lease must complete an application, pay the Application Fee, and meet the requirements as outlined in our Rental Criteria  & Guidelines Section. The property Owner(s) will also have to approve and agree in writing, to adding additional individuals to the lease.

To remove an occupant from the Lease Agreement, a document will have to be signed by all parties. The remaining Tenant(s) will have to meet or exceed the income criteria. All Security Deposits will remain with the lease. The fee is $175.00 per added roommate. Please contact our office for assistance with this process.

The maximum time that we will hold a property after a Reservation Fee is paid is three weeks. The Owner of the specific property you’re interested in, at their sole discretion, has the right to reduce or extend this timeframe.

Yes, you can transfer to one of our available units as long as you're in good standings with our company, and you qualify for the new property or unit of interest. Breaking a lease to transfer is not permitted.

Your current Security Deposit will continue to be held as indicated by your signed Lease Agreement. A new Security Deposit will be required for the property  you’re transferring to. If the Security Deposit that we’re currently holding is due back to you, it will be returned within the allotted timeframe.

$175.00 for one tenant, $299.00 for two tenants, and $385 for three or more tenants. 

All Notice to Vacate requests must be submitted by filling out the Notice to Vacate form on our website. The form can be located by selecting the Tenants>Notice to Vacate tab.