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Frequently Asked Questions:

  • What are the requirements to rent with us?

    A full description of our Rental Requirements is listed in the Tenants Tab. Once you click on the Tenants Tab, click on the Rental Criteria Tab.
  • What exactly does the co-signer have to do to be approved?

    Many times an applicant has credit or income issues that can cause an application denial. A co-signer can be an easy fix. If we consider a co-signer for your specific circumstances, the co-signer will have to complete an application and pay an Application Fees. To qualify as a co-signer, income must support current obligations in addition to the rental payment. Strong credit history is also a requirement. Co-signers are allowed only on a case by case basis.
  • How much is the application fee?

    The Application Fee is $50.00 per applicant 19 years of age and older. This fee is due at the time of application submission. All Application Fees are non-refundable. If your employer charges additional fees for our company to verify your employment, you will be responsible for any and all additional expenses.
  • Can I pay the Application Fee or my rent payment online?

    Yes. Both payments can be made online.
  • Why am I being charged a $300.00 Reservation Fee and do I get that money back?

    This fee reserves your unit until your listed move in date. Upon signing your lease, we collect your first month’s rental payment as well as your Security Deposit (both are equivalent) in full. If you sign your lease any day other that the 1st of the month, your second month will the month that is pro-rated. Upon signing your lease, $150.00 of the $300.00 Reservation Fee will go back towards your first months rental payment, Security Deposit, or Pet Fee (if applicable). You would advise us as to how you would like your $150.00 Reservation Fee credit to be applied. The other $150.00 will go towards the remaining processing of your application (this is a non refundable Administration Fee).
  • How long does the application process take?

    The application process can take anywhere from 48-72 (business) hours. This timeframe strongly depends on the applicants, their employers, prior Landlords, and references responding to us within a timely manor. A slow response from any party can greatly delay this process.
  • Do we accept Section 8?

    Each property that is managed by Divine Approach Real Estate and Property Management Firm, in most cases, are owned by different Owners. Each Owner has a different opinion. If you are currently on Section 8, we recommend that you email or call our office regarding the specific property you’re interested in, and we will let you know if that particular Owner accepts Section 8 or not. If they don’t we’ll gladly provide you with a list of properties that will accept Section 8 Vouchers.
  • Would I be responsible for maintaining the lawn and repairs?

    If you are leasing a single family dwelling, in most cases, you will be responsible for maintaining the lawn. Repairs (unless damage is caused by the actions of the tenants or their guests) are the responsibility of the Owner. If you are leasing an apartment, townhouse, condo, or loft the lawn maintenance, in most cases, will be the responsibility of the Owner. If you are leasing a commercial unit, in most cases, the Owner will be responsible for the lawn maintenance. Please note, tenant responsibilities will vary from unit-to-unit.
  • How do I know if a property is still available?

    We market our properties until we have signed a lease agreement. Until then, all properties will remain listed on our website. There is always a possibility that we have a pending or approved application however, because the lease has not yet been signed, we will keep the property listed. Please contact our office for the most up to date information. If you find a property that you’re interested in and it’s no longer available, we’ll gladly inform you about other available properties as well as properties that may be “coming soon” to the market.
  • Can I repaint my unit? Is the Owner going to paint my unit before I move in?

    If the Owner agrees to allow you to paint, written permission will be given to you before you can begin. There may also be additional restrictions. On a new tenant move in, the Owner is not required to paint the unit before you move in.
  • Is the property all electric? If not, what is gas and what is electric?

    Each property is different. Please view the individual property listing on our website, for this information.
  • Do all of your properties come with appliances?

    No. Not all of our properties will come with appliances. Please call the office to inquire.
  • How can I view your properties?

    Most of our properties are setup on our Self Showing System. This means, you can view the property at your leisure. Please contact our office to schedule an appointment.
  • How long is your company lease?

    Our standard lease is 12 months long however, each Owner has the right to demand a shorter or longer leasing period. This means, leasing time frames can vary from unit-to-unit.
  • My pet is a Support, Assistance, or Companion Animal. May I rent one of your properties?

    You will need to apply to ensure that you meet our acceptance criteria such as credit, income, and criminal background. Our Rental Criteria is listed on our website for your require EVERYONE to complete a third-party pet/animal screening and review application. This quick and easy process ensures we have your pet and animal-related policy acknowledgments, pet/animal history and records, and legal attestation of truthfulness and accuracy on file. This process also provides a HIPAA compliant and secure way of submitting a reasonable accommodation request for an assistance animal (service animals, emotional support animals, companion animals, etc.). Applications will be reviewed by a third-party legal review team to ensure that the accommodation request meets HUD’s Fair Housing Act guidelines. There is no cost ($0.00) to you to submit an accommodation request. Please make sure you are aware of State Laws regarding submitting a fraudulent accommodation request. This application can be submitted by clicking on the Tenants Tab and then the Pet Policy Tab.
  • Can I negotiate the Security Deposit? Can the deposit be split up?

    No. We do not negotiate the deposit and payments cannot be split.
  • What do we need to do if we would like to have a pet?

    Prior to submitting an application or getting a pet it is imperative that you contact our office to make sure the owner accepts pets. If so, there is a $250.00 non refundable Pet Fee (per pet). You will also have to sign a Pet Addendum in addition to your lease. There are restrictions from city-to-city that prohibit certain animals. Restricted pets will not be accepted. We require EVERYONE to complete a third-party pet screening and review process. This quick and easy process ensures we have your pet and animal-related policy acknowledgments, pet/animal history and records, and legal attestation of truthfulness and accuracy on file. There is no additional charge if you do not own a pet/animal or, if you are registering an Assistance Animal. The cost for anyone who owns a pet/animal is $20.00 for the first pet/animal and $15.00 for each additional pet/animal profile. This costs is in addition to the $50 Application Fee. This separate application can be filled out by clicking on the Tenant tab and then the Pet Policy tab.
  • What do I need to do to add a roommate to the lease?

    Any persons you wish to add to the lease must complete an application, pay the Application Fee, and meet the same requirements just as the original occupants.The Owner will also have to agree in writing to add additional individuals to the lease.

    To remove an occupant from the Lease Agreement, a document will have to be signed by all parties. The remaining Tenant(s) will have to meet or exceed the income criteria. All Security Deposits will remain with the lease. Please contact our office for assistance with this process.

  • How long will the Reservation Fee hold my property?

    The maximum time that we will hold a property after a Reservation Fee is paid is three weeks. The Owner of the specific property you’re interested in, at their sole discretion, has the right to reduce/extend this timeframe.
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